Privacy Policy – SM Mobile Traders

At SM Mobile Traders, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect the following information:

  • Personal details including name, surname, contact information, and address
  • Financial information such as payment details
  • Information related to your use of our products and services
  • Information obtained from social media platforms or third-party providers

How We Use Your Information

Your information may be used to:

  • Provide and improve our products and services
  • Process payments and transactions
  • Communicate with you regarding orders, repairs, support requests, and promotions
  • Comply with legal obligations and assist in fraud prevention
  • Improve business operations and customer experience

Sharing of Information

Your information may be shared with:

  • Employees and authorised contractors
  • Service providers including payment processors, delivery companies, marketing providers, and support services
  • Legal, regulatory, or government authorities where required by law

SM Mobile Traders does not sell personal information.

Protection of Information

We implement appropriate technical and organisational security measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

These measures may include:

  • Encryption technologies
  • Access controls and permissions
  • System monitoring and security reviews
  • Secure storage practices

Retention of Information

Personal information is retained only for as long as necessary to fulfil its intended purpose or to comply with applicable legal and regulatory obligations.

Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion of information
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Lodge a complaint with the Information Regulator of South Africa

Contact Us

For any privacy-related queries or requests, please contact us:

Email:
support@smmobiletraders.co.za

Updates to This Policy

SM Mobile Traders reserves the right to update this Privacy Policy from time to time.

Any changes will be published on our website and will become effective immediately upon posting unless otherwise stated.

By using our website, products, or services, you acknowledge and agree to this Privacy Policy.