At SM Mobile Traders, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
We may collect the following information:
- Personal details including name, surname, contact information, and address
- Financial information such as payment details
- Information related to your use of our products and services
- Information obtained from social media platforms or third-party providers
How We Use Your Information
Your information may be used to:
- Provide and improve our products and services
- Process payments and transactions
- Communicate with you regarding orders, repairs, support requests, and promotions
- Comply with legal obligations and assist in fraud prevention
- Improve business operations and customer experience
Sharing of Information
Your information may be shared with:
- Employees and authorised contractors
- Service providers including payment processors, delivery companies, marketing providers, and support services
- Legal, regulatory, or government authorities where required by law
SM Mobile Traders does not sell personal information.
Protection of Information
We implement appropriate technical and organisational security measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
These measures may include:
- Encryption technologies
- Access controls and permissions
- System monitoring and security reviews
- Secure storage practices
Retention of Information
Personal information is retained only for as long as necessary to fulfil its intended purpose or to comply with applicable legal and regulatory obligations.
Your Rights Under POPIA
In accordance with POPIA, you have the right to:
- Access your personal information
- Request correction or deletion of information
- Object to certain processing activities
- Withdraw consent where applicable
- Lodge a complaint with the Information Regulator of South Africa
Contact Us
For any privacy-related queries or requests, please contact us:
Updates to This Policy
SM Mobile Traders reserves the right to update this Privacy Policy from time to time.
Any changes will be published on our website and will become effective immediately upon posting unless otherwise stated.
By using our website, products, or services, you acknowledge and agree to this Privacy Policy.
